Privacy Policy

Approved by: Tim Ogden, Managing Director 

Approval date: July 8 2024 

Last updated: July 8 2024 

Next review date: 22 April 2025 

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Thank you for visiting Mercury Strategic Services’ website, www.mercstrat.com (the "Website"). Your privacy is important to us, and we are committed to protecting the personal information you choose to share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

 

1. Information We Collect

   1. Personal Information: We may collect personal information such as your name, email address, phone number, and similar contact details when voluntarily submitted by you through forms on the Website.

   2. Usage Data: We automatically collect certain information about your device and usage patterns when you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, access times, and pages visited.

2. Use of Information 

   1. We use the information we collect to:

      1. Provide, operate, and maintain the Website;

      2. Improve, personalize, and customize your experience;

      3. Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the Website, and for marketing and promotional purposes;

      4. Process your transactions and manage your requests.

   2. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

   3. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3. Sharing of Information

   1. We may share your information with third parties only when necessary to fulfill the purposes for which you provided the information, with your consent, or as required by law.

4. Why Collect This Information

   1. We collect such Non-personal and Personal Information for the following purposes:

      1. To provide and operate the Services;

      2. To provide our Users with ongoing customer assistance and technical support;

      3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

      4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

      5. To comply with any applicable laws and regulations.

5. Cookies and Tracking Technologies

   1. Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted advertisements. You can control the use of cookies at the individual browser level.

6. Data Security

   1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

7. Your Rights

   1. Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. Please contact us using the information provided below to exercise your rights.

8. Changes to This Privacy Policy

   1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on the Website.

9. Contact Us

   1. If you have any questions about this Privacy Policy or our practices, please contact: Tim Ogden - Managing Director at tim@mercstrat.com, or Mike Godwin - Head of Operations at mike@mercstrat.com. 

10. Consent

    1. By using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

11. Additional Information for European Economic Area (EEA) Users

    1. For users located in the EEA, we process your personal data in compliance with the General Data Protection Regulation (GDPR). Our legal basis for processing personal data includes your consent (when provided) and our legitimate interests in operating our Website and communicating with you as necessary to provide our services.

 

This Privacy Policy applies solely to information collected through the Website and does not apply to information collected offline or through other websites or services that may be linked to or from the Website.